IT Management

IT Inventory
Chronos Systems’ IT Inventory provides an easy-to-use, low-cost solution for managing enterprise IT assets and keep track of hardware, software on an affordable web-based application. Due to the flexible architecture of the product, the user can create new equipment / component categories and extend or change the component attributes or hierarchies easily. There are some pre-defined entities such as Configuration, Hardware, Network Components, Software, Licenses, Users. Application available to buy or rent on a software-as-service basis.

IT Help Desk
Chronos Systems’ IT Helpdesk is a complete, low-cost, web-based helpdesk system that tracks problems (call tickets) and solutions, prioritizes tasks and supports the analysis of problem solving efficiency. Workflow support for status tracking is included as well as sending email notifications, overdue monitoring, and escalation process implementations. Status tracking includes tracking of the call tickets. Application available to buy or rent on a software-as-service basis.